Cici

Cici: The Exceptional Housing Agent Every Foreigner in Hangzhou Needs
In the bustling expat community of Hangzhou, finding the right home can feel like navigating a labyrinth of language barriers, cultural nuances, and unfamiliar rental practices. From the moment I first contacted her +/- 7 years ago, it was clear she operated on an entirely different level. Cici isn't just a housing agent; she's a dedicated partner who truly understands the unique needs of foreigners settling into life in Binjiang or beyond. She is professional, hands-on, endlessly helpful, and deeply experienced. I recommend her to any foreigner without hesitation.
My search began during a particularly busy period at work. I needed a new apartment closer to Hangzhou International School that would suit both my professional lifestyle and my family's comfort, including space for our cats who were stressed from a recent move.
What sets Cici apart is her professionalism. Every interaction is polished and reliable. She communicates promptly via WeChat, follows up on details, and maintains impeccable records of viewings, negotiations, and paperwork. When a minor issue arose with the internet installation post-move, she followed up persistently until it was resolved—something many agents would consider "not their problem't nce the lease was signed. Her dedication extends to all matters regarding the rent: explaining fee structures clearly, mediating any disputes fairly, and ensuring both parties honor the agreement.For anyone relocating to Hangzhou—whether for work at international schools, tech companies in Binjiang, or simply to experience this beautiful city—Cici is the agent you want on your side.

I had a great experience working with Cici to rent a house in Hangzhou.
She was professional, responsive, and patient throughout the entire process. She took the time to understand my requirements and helped me find a home that perfectly suited my family's needs.

Cici was always quick to answer my questions, explained everything clearly, and made the rental process smooth and stress-free. Her local knowledge and attention to detail were extremely helpful, especially for someone relocating.

I truly appreciate her excellent service and would highly recommend Cici to anyone looking for a reliable and trustworthy housing agent in Hangzhou.

Cici was a wonderful help, everything ran smoothly and efficiently and helped every process from finding aprtments through to documentation.
Very nice person and would highly reccomend for any forigner looking for an apartment in Hangzhou!

Cici was very friendly and informative. She took initiative in helping me to set up a router, look for a gym, and suggesting to look at other units she felt I might be interested in. I was very happy with Cici as my agent and to meet her as a person. I'd recommend her wholeheartedly to anyone else seeking a unit.

Very helpful with all my questions and great service, I would definitely recommend!

She could not have been more helpful. She always responds to my questions in a timely manner. She showed me a diverse array of different apartments, and I was able to find new housing within several days of my previous lease expiring. Thank you Cici!

Cici is an excellent real estate agent — friendly, communicative, and always professional. She speaks very good English and truly understands her clients' needs. In our case, she found us the perfect apartment in the exact area we wanted, with all the features we were looking for.
Beyond the apartment search, she provided incredibly broad support with practical matters such as setting up internet, helping with residence registration, and connecting us with a cleaning service. We highly recommend Cici to everyone, especially foreigners looking for a smooth and stress-free experience.
5 stars!

Cici is a very good house agent. She has assisted us for everything from searching the flats to establish all the main services necessary to rent the flat. Moreover, as we are foreigners and less practice on the daily life aspects, we did not know Chinese lamguage, she assisted us for many other services such as cleaning service, internet and daily life first issues before our settlement in the new flat. She is active, always problem solving girl and very kind! I suggest her with 5 stars to whoever is searching a house in Hangzhou! Stefania Sabella

Cici is awesome. I will 100% be working with her again. The only reason I'm not continuing with her is my life is too busy to move right now and my apartment got taken over by another leasing company. When I move next I will 1000% be working with Cici again. She's a wonderful person, super responsive, and goes above and beyond for you. Cici is really the best!

Cici is literally the best agent!!! She is very kind, sweet and helpful and she is very quick to respond and fixes any problem instantly. Cici is truly a kind person and wants to help and is very thoughtful. I know I can count on her for anything

Very smooth process and very helpful. Had no worries thanks to cici's continued support.

I had a great experience working with Cici. She was professional, responsive, and genuinely cared about finding the right place for me. Her communication was clear and timely throughout the entire process. I truly appreciated her support and would definitely recommend her to anyone looking for a reliable rental agent.